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The New Idiot-Proof Guide to Customer Loyalty Joe Heuer

The New Idiot-Proof Guide to Customer Loyalty

Joe Heuer

Published May 9th 2008
ISBN : 9781419699795
Paperback
114 pages
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 About the Book 

This hilarious book goes beyond customer service and teaches the reader how to build a customer base built on love, respect and admiration. Humorous insights in the book are designed to inspire employees to deliver extraordinary loyalty-inducingMoreThis hilarious book goes beyond customer service and teaches the reader how to build a customer base built on love, respect and admiration. Humorous insights in the book are designed to inspire employees to deliver extraordinary loyalty-inducing service. Learn why customer satisfaction is a pathetic goal and how to make the quantum leap to customer loyalty.